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Thursday, 13 January 2011

How to Deal with Rude Customers

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How to Deal with Rude Customers

by Valencia Higuera

Anyone who works in customer service knows how difficult it is to be nice to rude people. Some customers are belligerent, nasty and their main objective is to make your job harder. Rather than lash out and possibly lose your job, here are a few tips to help you cope with rude customers.…Keep reading

 

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