THE WIKI COMMUNITY

Thursday, 7 October 2010

What A Toll Free Number Can Do For Your Business

By Mark Walters

If you have a toll free number, you'll be afforded many more benefits than a company without one. First off, having an toll free number means that whoever calls in can reach you or your business for "free" regardless of their location in the country. Second, a toll free number shows customers and competitors that you're a player in the national market, and lends your business a degree of credibility. Third, a toll free number is easier to remember than any other long distance number; thereby it helps customers more easily access your business.

A toll free number means that regardless of where your customers are located, they can make a "free" call to your business. It increases the likelihood that a customer will call you because he or she doesn't have to pay anything for the call. That customer will also feel more comfortable speaking on the phone, because he or she knows that there's no bill to pay. In short if your business is based in one city but has many customers elsewhere, an 800 number can open up markets outside your region.

Second, a toll free number gives the business a degree of credibility, and makes the statement that you're more than just a small business - you have a toll free number. If you're looking to make your business seem like more than just a regional player, and give the company more of a national appeal, a toll free number may be an excellent option. It will make your business sound bigger than it may be, and it will lend credibility to your business. People will believe that you are something bigger than your competitors because you have a toll free number.

Also, a toll free number is a great marketing tool because it's much easier to remember a toll free number than it is a standard long distance, ten-digit number. Because there are only seven numbers to remember (no one forgets the toll free prefixes), chances are your customers are going to remember your number longer or more easily. Also the easier it is for your customer to remember your number, the easier it will be for that customer to contact you in the future. It will be easier for that customer to recall your business' number.

Basically, a toll free number is an excellent way to make sure that your business can expand its customer base and make a lasting impression on the marketplace. In the first place with a toll free number it's going to be easier for your customers to contact you. Second, it will give your business a credible "edge," because when people notice that you have a toll free number, they'll think you're more than just a small, local player. Finally, a toll free number is great for marketing because it's easier to recall than an out of state number - there are less numbers to recall. In short if you're looking to grow your business, then a toll free number could be a great place to start.

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